Core technical domains
| Domain | What I run |
|---|---|
| Active Directory / Windows Server | On-premises Active Directory (AD DS): domain design and migrations, sites and replication, Group Policy, DNS and DHCP, domain controller operations; Entra Connect hybrid identity with Microsoft 365; Windows Server roles, patching and hardening; Windows clients end to end, from build and domain join to Group Policy and troubleshooting |
| Identity / M365 | Entra ID, PIM, licensing, M365 tenant admin, Duo MFA |
| Network / security | Design and firewalls (WatchGuard, Fortinet, UniFi), VLANs and routing, Cisco Umbrella, Cloudflare and registrar DNS |
| RMM / PSA / security ops | N-able N-sight, WatchGuard EPDR and Cloud, Freshdesk webhooks and automation |
| Cloud | AWS (WorkSpaces, EC2, full-infrastructure clients, cross-region AMI backup), Azure Virtual Desktop |
| Files / collaboration | Egnyte (primary admin: migrations, permissions, integrations), SharePoint, iManage, Google Workspace (Apps Script, AppSheet) |
| Backup / DR | MSP360 to Backblaze B2, Datto BCDR, Datto SaaS Protection, plus an AI automation I built that reviews backup alerts, generates a weekly report and flags the jobs that need attention |
| Mimecast gateway, SMTP relays, mail security | |
| Endpoints / MDM | Mosyle for iPad and Mac, imaging and deployment at scale |
| Telephony | Nextiva, Google Voice |
| Line of business | Timeslips, Sage Accounting |
Skills at a glance
Critical thinking and problem framing under ambiguity · network architecture · firewall configuration · Active Directory and Windows Server administration (domain design, Group Policy, hybrid Entra Connect identity) · Microsoft 365, Entra ID and PIM administration · AWS and Azure · backup and disaster recovery · systems integration · escalation troubleshooting · technical documentation · vendor management · project planning and execution · live-event IT leadership · team direction · n8n automation · MCP and AI agent development · PowerShell
Certifications
- CompTIA A+, Network+, Security+
- Microsoft Certified Professional (MCP)
- Cisco CCNA
Earned earlier in my career and not currently maintained.